Professional in Human Resources (PHR) Practice Exam

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What does a structured interview aim to achieve compared to unstructured interviews?

  1. Spontaneous responses from candidates

  2. Consistent and comparable evaluations

  3. Opinion-based assessments

  4. Informal candidate interactions

The correct answer is: Consistent and comparable evaluations

A structured interview aims to achieve consistent and comparable evaluations through a standardized set of questions asked in the same way to all candidates. This approach allows for a fair assessment of each candidate’s qualifications, experiences, and fit for the position. By using predetermined questions, interviewers can minimize bias and subjectivity, making it easier to compare candidate responses directly. In contrast, unstructured interviews typically involve open-ended questions that lead to spontaneous responses. This format can result in varying evaluations since the lack of a consistent framework makes comparisons challenging. Structured interviews also discourage opinion-based assessments, focusing instead on factual and behavioral responses aligned with specific job competencies. Additionally, while unstructured interviews may foster informal candidate interactions, structured interviews maintain a professional and focused environment, concentrating on job-related criteria.