Professional in Human Resources (PHR) Practice Exam

When an employee has been counseled regarding a body odor problem, and there is no improvement, it is essential for the supervisor to address the situation through appropriate disciplinary actions that align with the organization's established policies. This approach is crucial for maintaining workplace standards, employee morale, and a professional environment.

Applying discipline that is consistent with established policies ensures that the response is fair and uniform across the organization. It reflects the importance of accountability and reinforces the idea that every employee is subject to the same standards of behavior. Following this course of action may involve clearly documenting previous counseling sessions, outlining the specific policies related to workplace cleanliness or appearance, and ensuring that the employee understands the potential consequences of not addressing the issue.

This response not only helps to address the immediate concern but also serves as a clear indicator to other employees that maintaining a professional environment is a priority. It’s also important because if the situation is not corrected, it may affect team dynamics and overall productivity.

The other options may not effectively resolve the issue or could lead to further complications. For example, altering the work environment as an accommodation may not directly address the root problem, while doing nothing could result in resentment among other employees. Requiring medical certification could also be intrusive and may not be warranted unless there