Professional in Human Resources (PHR) Practice Exam

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What does the halo effect refer to in employee evaluations?

The influence of one negative trait affecting overall ratings

The outcome of high ratings in all categories due to one strong skill

The halo effect refers to the cognitive bias where the perception of one positive trait or skill in an employee biases the evaluation of their other attributes, resulting in disproportionately high ratings in all areas. When an evaluator observes a standout quality—such as a strong work ethic or exceptional communication skills—they might unconsciously allow that quality to influence their overall assessment, leading to higher ratings in unrelated categories.

This phenomenon highlights how a single positive characteristic can create an inflated perception of the employee’s overall performance. It emphasizes the importance of objective evaluation criteria in performance appraisals to mitigate any biases that could arise from subjective interpretations of an employee's skills. Understanding the halo effect is crucial for evaluators to achieve a balanced and fair assessment of an employee's capabilities and contributions.

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The tendency to overlook positive traits because of a single weakness

A bias caused by personal relationships within the workplace

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